Throughout the course of the Inquiry, we have been persistent in our efforts to persuade the Chair to hear directly from you, the bereaved families. We have made this argument for every module, and we continue to make this argument for Module 6, which will examine the Care Sector.

To that end, we are appreciative that you have taken the time to answer this survey. The survey itself is split into three parts, the first part will ask for detail on how your loved one contracted covid; the second is designed to help us learn more about your connection with the key issues in Module 6; and the third is your opportunity to share more details from the story of you and your loved one. Please do not feel the need to answer all of the questions, not all may be relevant to your experience or that of your loved one.

A list of the key issues we have identified in this module can be found in the email you have just received, as well as further down this page. You may also find it helpful to read the full scope of issues that the Inquiry have provisionally identified for Module 6, these can be found by clicking here.

A member of our team may be in touch with you to clarify or expand upon any account you provide to us. If we submit your account to the Inquiry, it will be a matter for the Chair to decide who, if any of our clients are called to give evidence at the Inquiry.

Regardless, as always, we are incredibly grateful for your assistance.

Case references start with a letter e.g. A123456.001

Part One: The following questions relate to your loved ones relationship with the Care sector

Please tick the box that best describes your loved one: 

Did your loved one receive care, either as a care home resident, in their home, or at a day service?

Did your loved one work in the care sector (either with contracted hours or as casual/agency work)?

Did your loved one contract from someone else who either worked or received care in the care sector?

Part Two: The following optional questions relate to the key issues in Module 6.

Please tick all boxes that apply if any of these key subjects/issues relate to your loved one: (optional)

Did your loved one work in the care sector (either with contracted hours or as casual/agency work)?

Was your loved one receiving care from publicly funded adult social care services?

Was your loved one working within publicly funded adult social care services?

Was your loved one receiving care from privately funded adult social care services?

Was your loved one working within privately funded adult social care services?

Was your loved one living in a residential home?

Was your loved one working in a residential home?

Was your loved one receiving domiciliary care at home?

Was your loved one working within the domiciliary care service?

Was there adequate staffing capacities during the pandemic?

Were staff working across different services?

Do you feel adequate measures were put in place for staff, residents, and unpaid carers to prevent the spread of covid whilst care was received?

Were measures introduced in a timely manner?

Was PPE available and accessible?

Was PPE adequate?

Was your loved one discharged from hospital into a care home/facility?

Was your loved one in a care home/facility that patients were discharged into?

Was your loved one discharged from hospital to receive domiciliary care at home?

Was your loved one and those around them (visitors, care staff, other residents) given adequate access to covid testing?

Were there appropriate procedures in place when tests were positive?

Do you feel that Government decision-making during the pandemic negatively impacted your loved one?

Do you feel that your loved one (as a member of staff in the care sector) was appropriately compensated for their work – ie was their pay appropriate for the intensity and lengths of their shifts?

Were they in a position where they felt they had no choice but to work?

Did your loved one work extended shifts during the pandemic?

Did your loved one move-in to the service they worked at?

Do you feel that the Government made adequate funds available for the care sector before the pandemic?

Do you feel that the Government made adequate funds available for the care sector during the pandemic?

Do you feel that the sector was adequately regulated during the pandemic – for example as the CQC changed its regulatory inspection regime?

Did you still feel able to report issues and feel that these were looked into?

Was your loved one able to receive the vaccine in a timely manner?

Do you feel that your loved one was deprioritised by primary care services (eg GPs and community nurses) because of their connection to the care sector.

Was a DNACPR put in place for your loved one?

Was End-of-Life Medication administered to your loved one?

Do you feel there was a lack of communication between yourselves as the family and care staff/hospital?

Do you feel that you were unable to follow funeral/burial processes?

Were the experiences of you and your loved one informed by any of the below protected characteristics?

If more than one, please select "other" and list the characteristics.

Part Three: The following questions relate to your story and willingness to be a witness in Module 6.

Have you participated in the Inquiry’s Every Story Matters campaign?
If the chair allows it, would you be willing and available to give oral evidence during the Module 6 evidential hearings in Summer 2025?

If you have anything else you would like to tell us that is not covered in the above questions, please use this space. (Optional)

Thank you once again for sharing your thoughts and your story with us.

If you have completed this survey, please click submit.